Logs & Support
Audit & Monitoring
Complete observability into your healthcare integration. MediBridgeX provides built-in metrics, real-time message tracing, and immutable audit logs to ensure compliance and reliability.
HIPAA Audit Logs
Every read, write, and modification to a clinical resource is logged immutably. These logs meet HIPAA and SOC2 requirements out of the box.
View Audit Log API →Real-time Metrics
Monitor API latency, error rates, and throughput across all environments directly from your organization dashboard.
Go to Metrics Dashboard →Log Retention Policies
| Data Type | Sandbox Environment | Production Environment |
|---|---|---|
| System Metrics | 7 Days | 90 Days |
| Message Payloads | 30 Days | Configurable (Default: 30 Days) |
| Security Audit Logs | 90 Days | 7 Years (Immutable) |